FAQs

FAQs

Frequently Asked Questions

Find clear answers to common queries and make the most of your TrackPenny experience

TrackPenny is an all-in-one accounting and inventory management solution designed to streamline business processes, including product management, sales, purchases, banking, manufacturing, HR, and advanced reporting.

TrackPenny is designed for small to medium-sized businesses in a variety of sectors, including retail, manufacturing, distribution, and service industries.

TrackPenny includes advanced modules for accounting, inventory management, sales, purchases, banking, manufacturing, HR management, and detailed reporting. You can manage everything from products and employees to finances and customer interactions, all from a single platform.

Yes, TrackPenny offers an Advanced Settings module where you can customize tax settings, invoice templates, financial year settings, and more to suit your business needs.

Yes, TrackPenny is a cloud-based solution, meaning you can access it from anywhere, anytime, as long as you have an internet connection.

Absolutely. TrackPenny uses state-of-the-art encryption to protect your data. Additionally, we implement strict user-role management and access controls to ensure the security and privacy of your business information.

With the User Profile Management module, you can create and manage user roles, assign specific permissions, and control access to various modules within the software. This ensures that sensitive data is protected while providing users with the access they need to do their jobs.

Yes, TrackPenny provides advanced reporting capabilities, including accounting reports (e.g., balance sheet, profit & loss), sales reports (e.g., customer-wise, item-wise), inventory reports, payroll reports, and more. All reports are downloadable in PDF or Excel formats and can be printed as needed.

We offer 24/7 customer support through email, phone, and live chat. Our dedicated support team is ready to assist you with any queries or issues.

Yes, with the Subscription Module, you can easily upgrade or downgrade your package, renew your membership, and view past invoices—all within the software.